Onsite Support - Deskside Engineer (CR/059152) Crailsheim

Deskside Engineer - Crailsheim - 22-08-2020 zur Vakanz  

EUR175 - EUR200 per day
I am currently hiring for an Onsite Support / Desktop Support Engineer for my German client based in Crailsheim, Germany. This is a long term contract opportunity with an initial 6 months start. 

The sucessful candiadte will have the below skillset :
 
Experience in Providing Hands & feet Support for Network and Datacenter Equipment's/Devices
Strong Microsoft Operating System installation(Win 7 & Win10) and troubleshooting skills
Strong experience in troubleshooting MS office (Outlook, Word, Excel, PowerPoint etc.)
Strong desktop support knowledge including hardware, software, and networking concepts
Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds
Basic understanding of Audio/Video equipment and conference room setup
User account creation for Active Directory, Exchange Mailboxes, Distribution lists
Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Escalations
Troubleshoot and assist end users with mobile device setup, activations and performance issues.
Handheld – Blackberry, Android & IOS support knowledge
Strong Customer service skills
Strong written and verbal communication skills
Good Understanding of ITIL processes
Hand on Experience on ITSM tools like Service Now
Mandatory Certification
A+ Certified or Equivalent Certified
Soft Skills
Excellent communication and conversation skills in German (Verbal and Written)
Good documentation skills
 Good working knowledge of MS OFFICE (Including MS Project and Visio)
 Should have a great customer handling skills
 Able to handle unforeseen situations
 
 
If you are interested in this position, please send me your CV ASAP for immediate consideration.
 
If you are not interested in the role but know someone that may be interested or a good fit for it, please help me and them out by sending me their details or them the details of this role so they can get in touch with me about it.

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