Salesforce Trainer 6 months Düsseldorf area May
For our customer in the Düsseldorf area we are looking for a Salesforce Service to Retention Trainer.
Your main task is to provide functional training support to the Training Program Team in the area of Service to Retentaion (S2R).
Tasks:
- Fully understand the template as it relates to Service to Retention (S2R)
- Work with design team, SME, Key Users and all relevant Stakeholders to understand business process procedures & Salesforce Lightning (FSL) transactional requirements within S2R
- Ensuring the accurate capture and documentation of the template within the area of responsibility - Service to Retention (S2R)
- Prepare the training concept and drive the TNA in cooperation and alignment with the Training Lead
Conditions:
- Strong Functional Knowledge in the area of Service to Retention (S2R) (Salesforce Sales Cloud)
- Experience in creating and deploying all kinds of learning materials
- Experience in LMS systems
Project details:
- Start: May 2020
- Duration: 6 months (+ option to extend)
- Utilisation: at the moment in 100% remote, after that 4 days on site and one 1 day remote
- Location: area of Düsseldorf, NRW
- Language: English, German is nice to have
If you are interested in receiving further information about the role or can recommend a colleague or friend, please get in touch.
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Salesforce Trainer – 6+ months – Düsseldorf area – May 2020 (CR/070201)
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