Business Development Director

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JOB SUMMARY:
The Business Development Manager DACH is responsible for creating awareness and demand around the value of adopting Vertex Indirect Tax Solutions over native ERP solutions for VAT and other related VAT solutions in the DACH region. This is accomplished by connecting with IT and Tax professionals as well as direct interaction with Alliance and other Partners to educate on the Vertex value proposition and the opportunity in the region. In addition, this role will partner with sales teams and consulting to ensure understanding of customer pain points and appropriate product and deployment fit, as well as partnering with marketing to ensure Vertex messaging is tailored for prospects and partners in the region. Measures of success will include quantitative objectives for signed licenses of Vertex products (closed by the sales team) with emphasis on O Series for VAT and Chain Flow Accelerator as well as qualitative objectives around regional pipeline growth, partner and customer engagement and brand awareness.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
Researching organizations and individuals to find new opportunities.
Contacting potential clients to establish rapport and arrange meetings with Vertex sales teams
Understand and clearly articulate the comparative advantages of Vertex tax solutions over competing approaches.
Educating IT and Tax Professionals about the benefits of using an external tax engine with emphasis on S/4 HANA migration.
Partnering with regional Alliances and Partners in educating on the need for a tax engine to drive referrals to Vertex and help them grow their tax advisory and implementation practices

Collaborating on and supporting new marketing initiatives in the region
Ensuring key market messages are available to customers in the German language
Increasing the value of current customers by identifying upsell opportunities
Attending conferences, meetings, and industry events as both attendee and speaker
Collaborating with Vertex Sales Account Executives during the sales process to educate around value proposition to maximize client value
Anticipate the future needs of our customers’ business and impact on own product/service objectives
Travel required

KNOWLEDGE, SKILLS AND ABILITIES

Driven self-starter who acts as a catalyst for sales and educates prospects and partners about Vertex products
Prospecting skills
Clear understanding of and vision about the (indirect) tax automation market in the region
Strong communication skills and IT fluency.
Excellent organizational skills.
Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
Ability to develop and maintain relationships at the "C" level.
In-depth tax application experience working with ERP business applications; understanding of ERP tax configuration of Vertex Indirect Tax products
Understanding of competing approaches for solutioning global Indirect Tax Determination, such as with native SAP, tax engines and add-ons.
Deep understanding of the end-to-end financial accounting and business process flows from ERP business applications to Vertex Indirect Tax applications

Ability to assess customer and business expectations
Ability to communicate promised value proposition of Vertex Indirect Tax solutions to tax and IT professionals
Demonstrate leadership skills and the ability to influence at all levels within the organization
Manage multiple, complex relationships successfully
Ability to facilitate consensus when confronted with strong opposing views
Excellent communication (oral, written, presentation and facilitation) skills
Must possess strong EQ skills and exhibit emotional stability and maturity in the face of highly emotional and stressful situations
Must be results oriented, customer focused and able to manage multiple high-visibility or high-impact projects simultaneously
Proficiency in Microsoft Office packages is required
Spoken and written German and English

EDUCATION AND TRAINING:

Bachelor’s Degree in Tax, Business, Computer Science, or related discipline. Has 10+ years of tax consulting or tax in-house experience.
MBA and/or Steuerberater equivalent experience, a plus
ERP, Tax Technology or Tax Professional Certifications and/ or Credentials recommended

ESSENTIAL JOB RESULTS APPLICABLE TO ALL POSITIONS AT VERTEX:

Contribute to customer satisfaction by consistently meeting and/or exceeding expectations and commitments to both internal and external customers; by solving customer problems quickly and effectively while demonstrating good interpersonal skills; and by seeking ways to improve the value of Vertex products and services.

Contribute to a highly productive work environment by striving for excellence; following and/or improving on established work procedures and methodology; responding to queries and requests in a timely manner; and acting on performance improvement opportunities where available.

Foster effective communication and work relationships by practicing active listening skills in order to first understand others and effectively communicating the same.

Embrace continuous improvement by proposing new and/or better ways of doing things; supporting the creative and innovative ideas of others; seeking to enhance the core competencies of Vertex wherever possible; and by being receptive and willing to change.

Promote the fiscal and operational vitality of Vertex by demonstrating an awareness, understanding and fulfillment of the stewardship responsibility which all employees have for the sound use and preservation of the resources, tools and equipment made available to them; and by demonstrating an understanding of, and adherence to, all Vertex Corporate Policies, Procedures and Guidelines.

COMMENTS:
The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned and management retains the right to add or change the duties at any time.

Vertex is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

While performing the duties of this job, the work environment may require an individual to be able to sit or be stationary at a computer and use computers for extended periods of time and move freely around the building. Travel may be required. 

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