Manager - Country Localization French-Canadian
MS Excel, SQL, Analytical Skills, Team building
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Manager - Country Localization French-Canadian (m/f)
Wayfair is looking for an experienced manager for our EU merchandising team to drive our localization efforts for our French-Canadian site. If you enjoy strategic projects, bring a high degree of analytical thinking and process reliability and have a can-do attitude, then we look forward to receiving your application.The Merchandising Team is driving the development of our product catalog. Our stated goal is to make it as easy as possible for the customer to find the perfect product for their home. For this, we collect a countless amount of data, pictures and videos from several thousand suppliers to constantly improve our catalog (> 7 million products). Our websites are currently available in English (USA, CAN, UK), French (CAN) and German (DE), and we want to make sure that our customers have the best possible browsing experience - no matter what language they use.
Your responsibilities:
You will be responsible for leading a team localizing Wayfair’s content into French-CAN. The team provides translations for our Wayfair User Interfaces (UI), catalog products as well as for internal (e.g. trainings) or external documents (e.g. brochure for suppliers). The goal will be to provide, depending on the content type, high quality translations while managing for costs and turnaround time.- Drive the analysis of our product catalog for French-Canada and work with Data team to identify the best way to translate our products to balance out cost, speed and quality. For this you will need to be comfortable with making hypotheses, going through large sets of data and draw conclusions
- Define your team’s priorities and tasks for the next quarter (roadmap and tech requests)
- Cross-functionally develop, align and communicate translation process improvements in collaboration with the respective Wayfair teams (Engineering, UI, PR, etc.)
- Build strong relationships with key stakeholders across the company, ranging from the GM of the Canadian business to our Engineering teams
- Manage ad hoc translation requests by actively engaging stakeholders and explaining the requirements for providing high quality translations
- Track and report the success you and your team are driving by analyzing and reporting on main KPIs (Turnaround time, quality, cost)
- Coach and support your team members in their daily operations as well as in their career development
Your profile:
- Track record of success in driving significant results
- Fluent in English and French-Canadian (recent work experience in French-Canada a definite plus)
- Consultant or Manager coming from a fast paced environment (Start-Up, Private Equity, e-commerce..) and looking to make the move to an e-commerce leader
- Experience in the Localization industry a plus
- Interest and experience in different languages or cultures
- Comfortable in a data-driven business environment and able to pivot readily based on real-time data
- Excellent interpersonal and team building skills including first experience in managing high-performing teams
- Team player with an energetic attitude who wants to work in an international, agile and fast-moving company that rewards initiative
- Strong analytical skills paired with an affinity to quantitative problem solving
- Familiarity with Excel, SQL and CAT-tools a plus
Our promise:
- A competitive salary and bonus that come along with a unique work life balance
- A company culture driven by pioneer-thinking and talent that crosses departments and hierarchies
- Great mentors and career development opportunities through our
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