Head of Sales Operations Analytical - Germany
Head of Sales Operations
Analytical
Overview
My client is the world's leading manufacturers of analytical measuring systems for the life sciences. For more than 50 years, my client has pursued a single idea: to deliver the best technological solution for every task in analytics. Today, more than 6,000 employees at more than 70 locations on all continents around the world are working on this challenge.The organisation manufactures state-of-the-art X-ray analysis systems for elemental analysis, materials research and structural analysis. Our innovative solutions find manifold application in industry and research.
The location for the position is Karlsruhe, Germany.
Head of Sales Operations (m / w / d)
Responsibilities
- Overall management and strategic and organizational direction of the worldwide order management team
- Worldwide responsibility for the system business
- Responsibility of sales related SOX controls
- Responsibility of sales processes with focus on order processing (Sales)
- Continuous optimization of the support structure, with a focus on high customer satisfaction and fast response times
- Support in production coordination and prioritization of production slots
- Support in the forecasting processes
- Carrying out monthly quality improvement checks (eg monthly adjustment of incoming orders)
- Support the team in the bid and order processing process
- Optimization of processes by means of key figures and efficiency analysis
- Support and possibly lead projects in the area of Sales Operations
Qualifications
- Completed degree in business administration, industrial engineering or comparable education
- At least 5 years of experience in the commercial and administrative environment and in dealing with interfaces in the adjacent areas of order processing (production, purchasing, controlling, etc.)
- Experience in team management and project management
- They can inspire employees and colleagues, are stress-resistant and process-oriented
- They are key figures and have a very good understanding of marketing and sales processes
- You are characterized by communication strength, result orientation as well as enjoyment of interdisciplinary projects and team work
- Proper German and English skills for working on international projects
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