Remote - IT Support / Outlook & MS Exchange

For our client, a global IT company in Hungary, we are looking for an on Remote IT Support – Outlook and MS Exchange on a freelance basis (f/m/d)
Project start: 06.04.2020
Project duration: 2 months +
Location: remote
Project language: English

Tasks:

• Remote support of a messaging platform.
• Be part of Email services L2/L3 team Support MS Exchange Server 2013/2016.
• Supporting and troubleshooting issues related to Outlook
• Finding the root cause of the simple to complex problems
• Providing end user support in accessing archived emails
• Providing and troubleshooting Shared Mailbox access etc.,
• Providing and troubleshooting the calendar access issues

Skills:

• Hands on experience in troubleshooting mail flow issues
• Have working experience with client side troubleshooting tools such as Exchange Connectivity Analyzer, Ping, Trace etc.,
• Expert Level Skills in managing/upgrading MS Exchange Server 2013/2016.
• Expert-Level in using, troubleshooting and providing support to Outlook 2016
• High-Level of understanding of Windows Operating System and Active Directory
• Strong understanding of ITIL.
• Must be able to collaborate effectively with other associates within the organization.

If you are interested in this vacancy, we would be pleased to receive your updated CV, availability and your expected hourly rates.
Please feel free to contact me if you have any questions.
Priscilla.Rodrigues@HarveyNash.de
Harvey Nash GmbH supports many of Germany's leading organisations to source, recruit and manage the highly skilled IT and engineering talent they need to succeed in an increasingly technology-driven world.

We offer some of the most interesting and challenging roles where you get to work with the latest IT Technologies with some of the biggest clients in Germany.

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