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THE FOLLOWING INFORMATION EXPLAINS HOW AND WHY PERSONAL DATA IS PROCESSED AS PART OF THE RECRUITMENT PROCESS AT DHL GROUP IN COUNTRIES WHERE THE GENERAL DATA PROTECTION REGULATION (GDPR) OF THE EUROPEAN UNION OR AN EQUIVALENT LEGISLATION APPLY.

The protection of your data is important to DHL Group and the associated DHL Group companies (hereinafter referred to as DHL). DHL undertakes to process and protect applicants’ data according to the applicable data protection regulations. Below we explain which data are collected and passed on, when this occurs and for what purpose this is done when you apply for a job, for example. You will also learn which rights you have and how you can exercise them.

Scope of data protection information

This data protection information applies to all DHL Group companies in the European Economic Area (EEA) and the United Kingdom. All other Group companies apply this data protection information to the extent that they are obligated to do so due to applicable external and/or internal regulations. In some cases, there is supplementary or more specific information on data protection when applying for certain jobs. Wherever relevant, you will find this information when initiating the application process on the special application website.

Who is responsible?

• Deutsche Post AG (DPAG) operates and is responsible for this career website. You can find further information at:
• DHL Group company that offers and advertises a specific job is responsible for job offers advertised on this career website and for specific applications submitted through the website. The job advertisement contains the name and contact details of the responsible DHL Group company as well as the contact details of the respective data protection officer, where applicable.
• DHL Group companies are responsible for the pool of interested candidates in which you can be included with your consent according to their respective regional responsibility: this applies to Group companies headquartered in the regions (1) EEA excluding the United Kingdom, (2) the United Kingdom & Ireland and (3) Rest of the World.

Why do we collect your data?

At DHL, we only process your data for certain purposes based on the following legal grounds:

• For the purpose of contract performance or the implementation of pre-contractual checks.
• For the fulfillment of a legal obligation.
• For the protection of legitimate interests and both your and our rights, for example: to offer you an efficient and cost-effective service; to select you for vacant positions based on the information available to us; to extend specific offers to you regarding vacant positions on our website; to better manage our relationship with you and the resulting opportunities; to evolve and improve our recruitment services and processes; to better protect your data; and to guarantee security and compliance. We ensure that data processing is commensurate with these legitimate interests. You can exercise your right to object, where applicable.
• Based on your consent, which you can revoke at any time with effect for the future.

Handling of your application

In the application process, the DHL company advertising the job in question processes the following data categories for the purposes listed in the list below based on the legal grounds given there. The categories of data we can request from you and process depend on the respective locally applicable specifications of the country in which the job is offered.

• Master data (name, date of birth, address, etc.), if applicable.
• Contact data (address, telephone number, e-mail address, etc.), if applicable.
• Application information (résumé/CV, cover letter, academic transcripts, certificates, interview notes and other data that you provide to us or share with us during the interview)
• Photo, video, if applicable
• Details on adequate physical fitness for the position, if applicable
• Criminal record, if applicable for the advertised position
• Bank details for the reimbursement of travel costs, if applicable
• Data you have made available on publicly accessible career platforms/networks and that may be collected according to the valid terms of use of the platform/network operators
• Communication and further media (e.g. confirmation of your application or further information for participation in a phone/video interview, etc.), if applicable
• Any diversity information such as gender, ethnicity and racial origin may only be provided voluntarily. Such information is only collected to the extent permissible by applicable law and is not used for hiring decisions, but rather for monitoring our equal opportunity statistics.

In addition to these data categories, we may require further information to evaluate your application that indicates how suitable you are for the respective position. If you are selected as a final candidate, we may ask you to provide further necessary information prior to your hiring. If there is no legal obligation to provide information on certain personal requirements such as proof of a driver’s/pilot’s license, you may decide for yourself which data you provide us with.

The respective DHL Group company that has advertised the job processes your application for the following purposes based on the following legal grounds:

• For assessment of your suitability for the position (purpose), the legal basis for processing is the performance of a contract
• For preparation and conduct of a (video) interview (purpose), the legal basis for processing is your consent
• For checking your data for compliance and/or security purposes against applicable external or internal regulations e.g., EU sanction list. Legal basis for processing is fulfillment of a legal requirement and/or DHL’s legitimate interest in an employment relationship reflecting ethic, security and human rights standards

Processing of interested candidates’ data prior to an application

Interested candidates do not always immediately find a suitable position. We therefore offer various services that enable us to notify you about interesting job advertisements and/or consider you for the staffing of vacant positions.

Job alert

You can set up a so-called job alert. In this case, you receive job offers tailored to your interests at the e-mail address you have provided. For this purpose, DPAG processes your information (e-mail address, details on the desired position such as career level, location, etc.) so that we can send you job recommendations based on the details you have provided. You can unsubscribe from the job alert at any time, otherwise it terminates automatically after one year.

Targeted advertisement of vacant positions at the website

Based on the job offers selected by you at the website, further comparable positions can be shown to you. In this case, a comparison merely takes place with further vacant positions that have similarities with those you have selected. Entered data is not saved once the respective session has concluded.

Creation of a profile

Interested candidates can create a profile at the website. Required are the candidate’s name, e-mail address and further information that the candidate can voluntarily enter (résumé/CV, qualifications, career experience, etc.). Based on this information, the candidate receives targeted job advertisements that are tailored to his or her interests either by e-mail or – provided he or she is logged in – at the website.

Forwarding of applications to further DHL Group companies

When applying for an advertised position, you can consent to the sharing of your application information with the other DHL companies so that they are entitled to take your information into consideration when staffing vacant positions and to extend further job offers to you.

How do we collect your data?

We collect data directly from you when you provide it at our career website or via other communication channels. When you use a different channel, such as publicly accessible career networks like LinkedIn, we process your data according to the applicable terms of use of the respective platform/network. We also receive your data indirectly when we cooperate with recruitment companies. In this case, these agencies are responsible for guaranteeing the accuracy of the data and transmitting it to us in compliance with applicable law.

How do we process data when interested candidates make an inquiry?

When processing inquiries by interested candidates – such as for the selection of suitable job suggestions or of candidates for vacant positions – we use AI-based software that supports us in these tasks.

We use algorithms to evaluate the large number of applicants and application data we receive. The intelligent matching algorithms help us to set priorities when examining applications and sorting the applicants, based on the professional characteristics required for the respective task (experience, location, skills). The results are always regarded as a recommendation, and the final hiring decisions are made by the human resources officers and members of our hiring team.

To optimize the interview process, we have integrated a hiring assistant into our hiring platform in which all responses and comments are stored. To reduce manual coordination with human resources officers, we have integrated an automated calendar for job interviews. To navigate the hiring process, you can interact with our chatbots or may be requested to reply on certain questions, which will lead you to the next stage of the process.

We take into account all information collected during the application process and guarantee that your data is processed fairly, precisely and ethically.

How long do we store your data?

Application process

• f the process ends without a successful result for your application,

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