Service Advisor

Up to £30,000 per annum
Permanent
Expired

Role:

Experienced Service Advisor

Location:

Orpington, Greater London

Salary:

Up to £30,000 basic for the right candidate

Hours:

8am to 6pm Monday to Friday (Every other Saturday 8:30am to 1pm)
Our client, a Franchised Main Car Dealership based in Orpington, is looking for an Experienced Service Advisor to join their existing team.

Key Responsibilities:

• To receive inbound service booking calls from retail customers
• Meeting and greeting customers into the Service Department
• Delivering an outstanding customer experience
• Create/Raise Job cards and allocate service and MOT work to individual Technicians – booking to a maximum efficiency
• Ensure all Duty of Care products are sold and promoted within the relevant service schedules
• Upsell ancillary products to customers where it is beneficial to do so
• To ensure that all bookings are accurately completed, and all the relevant data is included each and every time
• Updating customers throughout the repair process

Candidate Requirements:

• Highly focused, very confident, with a comprehensive knowledge of how to maintain a professional, helpful and courteous relationship with allocated customers
• Having an enthusiastic and positive attitude
• Be confident in ability to upsell on additional products
• You must hold a full UK driver’s license
• A history working as a Service Advisor within the motor trade is essential (Inc. main dealership experience)

This vacancy is being managed by Chris Wray at Spear Recruitment Ltd
Spear Recruitment Ltd is an Employment Agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973.
Spear Recruitment Ltd are on Facebook and you can follow us on Twitter @spearrecltd and on Instagram @spearrecruitment
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