Customer Service Administrator - German
Speaking Customer Service Administrator based in
Cambridgeshire, UK
, it will be your responsibility to work with European Affiliates, primarily those based in the
German
speaking region and covering the
German
speaking markets, providing excellent customer service via phone, email and face-to-face contact and ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
- Receive incoming calls
- Deliver high quality customer service
- Assist with new customer’s enquiries
- Process orders received via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
Person Specification:
- Fluent in
German
& English
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
- Local to or
willing to relocate to Cambridgeshire, UK
This is a full time permanent position offering an annual salary of£23,500
+ attractive company benefits such as a Death in Service Policy, Permanent Health Insurance, A Pension Scheme, Childcare Vouchers and more!
A RELOCATION PACKAGE IS ALSO INCLUDED FOR CANDIDATES APPLYING FROM OUTSIDE OF THE UK.
Apply now!
Advancing People - Multilingual Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency
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