IT Desktop Support Enginner - Walldurn (CR/057932) Walldürn

Walldurn - Walldürn - 13-05-2020 zur Vakanz  

IT Desktop Support Engineer - German Speaking | Walldurn, Germany | 6 months contract to hire

Skillsets required for the IT Desktop Support Engineer (German Speaking) role in Walldurn:

  • Minimum 5 yrs hands on experience as deskside/Onsite support/local IT engineer
  • Experience in Providing Hands & feet Support for Network and Datacenter Equipment's/Devices
  • Strong Microsoft Operating System installation(Win 7 & Win10) and troubleshooting skills
  • Strong experience in troubleshooting MS office (Outlook, Word, Excel, PowerPoint etc.)
  • Strong desktop support knowledge including hardware, software, and networking concepts
  • Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds
  • Basic understanding of Audio/Video equipment and conference room setup
  • User account creation for Active Directory, Exchange Mailboxes, Distribution lists
  • Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Escalations
  • Troubleshoot and assist end users with mobile device setup, activations and performance issues.
  • Handheld – Blackberry, Android & IOS support knowledge
  • Strong Customer service skills
  • Strong written and verbal communication skills
  • Good Understanding of ITIL processes
  • Hand on Experience on ITSM tools like Service Now

Mandatory Certification required for the IT Desktop Support Engineer (German Speaking) role in Walldurn:

  • A+ Certified or Equivalent Certified

Soft Skills required 

for the IT Desktop Support Engineer (German Speaking) role in Walldurn:

  • Excellent communication and conversation skills in German (Verbal and Written)
  • Good documentation skills
  • Good working knowledge of MS OFFICE (Including MS Project and Visio)
  • Should have a great customer handling skills
  • Able to handle unforeseen situations
  • High level of acceptance

Shortlisting immediately, starting ASAP, phone interview today.

This role is suitable for an

IT Desktop Support Engineer (German Speaking)

 in Walldurn, Germany, who is looking to work in a funny and professional team within a successful multinational company.

If you are thinking about what to do next, apply now and attach your CV and we will be in touch as soon as possible.

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