Registration advisor iii
neues Angebot (06/05/2020)
stellenbeschreibung
Job Description Position Description The Registration Advisor III (RAIII) is the first point of contact to resolve enrollment questions and make decisions as to how to manage potential student inquiries. They are also responsible for maintaining the conversion rates of the advising team. They may also help to organize recruitment events for World Education clients. They meet with potential students to discuss their application status and to provide them with information about various financial and career training programs. Advisors also meet with alumni and create networking systems to find promising potential applicantsResponsibilities
:- maintaining current company conversion rates, achieving assigned monthly goals, and attending all company meetings, trainings * pre-qualifies, sets appointments, calls prospective learners to offer guidance in deciding which programs, course, or funding opportunities meets their career objectives * communicate with students via email, phone, chat, and text * e-mail, social media, and live event management (as applicable) * work closely with student, career services, and client teams to ensure student success * monitoring live chat and distributing chat user information to the applicable department, chat includes registered and non-registered chat users. * establishing or re-engaging potential learners through various online or offline resources * enrolls/convert potential student to an active student. * responsible for all incoming learner, corporate, and international leads that are added to the crm requirements competencies :
to perform the job successfully, an individual should demonstrate the following competencies:
analytical - synthesizes complex or diverse information;
collects and researchesdata;
uses intuition and experience to complement data;
designs workflows and procedures. communications - expresses ideas and thoughts verbally;
expresses ideas and thoughts in written form;
exhibits good listeningand comprehension;
keeps others adequatelyinformed;
selects and uses appropriate communication methods. organizational support - follows policies and procedures;
completes administrative tasks correctly and on time;
supports organization'sgoals and values;
benefits organization through outside activities;
supports affirmative action and respects diversity. dependability - follows instructions, responds to management direction;
takes responsibility for own actions;
keeps commitments;
commits to long hours of work when necessary to reach goals;
completes tasks on timeor notifies appropriate person with an alternate plan. minimum qualifications * minimum of 3 years work experience in career or vocational educational admissions * ability to maintain required minimum quality service metrics while maintaining communications. * strong cross-cultural interpersonal skills and ability to work in a remote environment * ability to represent the career training profession positively through a strong, student-centered ethic. * college degree required;
in-lieu of degree high school diploma with a minimum of 12 college hours or a career certification which aligns with the position may be accepted. * ms office experience required physical demands the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. while performing the duties of this job, the employee is occasionally required to stand;
walk and sit. the employee must occasionally lift and/or move up to 10 pounds. the job duties listed in this job description may not be inclusive of all requirements of this position. other duties may be assigned by your supervisor. benefits * variable compensation plans * paid time off * paid holidays * medical/dental/vision insurance * 401k
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