Customer Support Representative with Italian

Sitel Group & Sykes are now Foundever™

This vacancy is now closed
Vacancy title
Customer Support Representative with Italian
Ref
37182
Function
Customer Service
Location
Europe | Flexible
Required language
Italian
Contract type
Permanent
Employment type
Full time
Closing date
31/12/2034
Description

IDEAL CANDIDATE:

• Fluent proficiency & comprehension in Italian;
• Experience in customer service oriented industry;
• Experience with Microsoft Office products and various call centre support tools.

JOB RESPONSIBILITIES / BENEFITS:

• Responding to inventory management inquiries;
• Contacting lodging partners to resolve issues (questions, changes etc.);
• Proactively call lodging partners to resolve any anticipated future issues;
• Contacting guest based on requests received for lodging partners
• Providing supplier self-service support and maintenance;
• Maintaining strong vendor relations with a positive attitude and outgoing nature;
• Adhering to defined procedures, standards and performance expectations.

IN EXCHANGE, WE WILL OFFER:

• Professional development through training programs -> modern technologies and customer management;
• Exposure to a multicultural and multilingual environment;
• Coaching opportunities;
• Real possibilities of career development;
• Attractive salary package and medical benefits;

mehr...

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