Calypso Product Specialist Lead (Functional)
Level 2/3 Technical Support for the Calypso platform, including Front office functions, Collateral Management, Back office functions, associated system interfaces and associated in-house developments
- Responsible for production and maintenance of technical documentation around the platform with respect to configuration management and Level 2/3 technical support procedures.
- Responsible for Capacity Management, Performance Improvements, House-Keeping and Platform Stress Testing
- Responsible for Development and Deployment of System Alerting & Automated Monitoring.
- Assistance and advice to end users in relation to use of the Calypso platform.
- Ensure that the platform is operating efficiently and that there are no performance or capacity issues.
- Ensure that all house-keeping functions are fully documented and ideally (where appropriate) automated.
- Produce Capacity and Performance Management KPIs to assist with the measurement of overall system performance and adherence to regulatory and client requirements.
- Perform stress testing to measure the intra-day processing capability of the system. Working closely with Infrastructure to ensure that the Calypso system and upstream / downstream interfaces are fully monitored with the generation of automated alerts where required.
- Understand new requirements and translate to a Calypso technical solution. Assist in implementing software solutions around Calypso and other associated tools/interfaces.
- Responsibility for assisting with the testing and deployment of software releases into production.
- Provide Level 3 Support as may be required including some out of hours.
- To be available by mobile phone/corporate email and telephony services to assist in the resolution of any urgent escalated incidents
Good understanding of Capital Markets products (Exchange / OTC), Trade life cycle and Processes related to Front Office / Middle Office / Back office, Asset classes (Fixed Income, Credit D
Skill set (technical)
SQL Database, Operating Systems
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Calypso Product Specialist Lead (Functional) (CR/062639)
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