French speaking Customer Support Representative

Sykes - Berlin - 24-07-2019 zur Vakanz  

Sitel Group & Sykes are now Foundever™

This vacancy is now closed
Vacancy title
French speaking Customer Support Representative (m/f/d)
Ref
40919
Function
Customer Service
Location
Germany | Berlin
Required language
English, French
Contract type
Temporary
Employment type
Full time, Part time
Closing date
09/08/2019
Description

IDEAL CANDIDATE:

  • You have fluent proficiency & comprehension in French & a good understanding of English;
  • Experience in customer service oriented industry;
  • Experience with Microsoft Office products and various call centre support tools.

JOB RESPONSIBILITIES / BENEFITS:

  • Responding to inventory management inquiries;
  • Contacting lodging partners to resolve issues (questions, changes etc.);
  • Proactively call lodging partners to resolve any anticipated future issues;
  • Contacting guest based on requests received for lodging partners
  • Providing supplier self-service support and maintenance;
  • Maintaining strong vendor relations with a positive attitude and outgoing nature;
  • Adhering to defined procedures, standards and performance expectations.

IN EXCHANGE, WE WILL OFFER:

  • Professional development through training programs -> modern technologies and customer management;
  • Exposure to a multicultural and multilingual environment;
  • Coaching opportunities;
  • Real possibilities of career development;
  • Attractive salary package and medical benefits;
mehr...

zur Vakanz

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