Airline Customer Support (German Market) in Lisbon

Are you passionate about traveling? Don’t miss this opportunity to gain privileged know-how of the travel industry by working for a well-known airline in Lisbon.

German-speaking Customer Advisor

You will be responsible to provide friendly and professional customer service in your first language.

About the Company:

This airline has changed the way people travel. They started 25 years ago, they operate domestic and international scheduled services on over 1,000 routes in more than 30 countries.

Your Profile:

- You are fluent in German and proficient in English.

• You have excellent interpersonal and communication skills.
• You are able to work in rotating shifts.
• You are an EU resident, or you have a valid work permit.
• Experience in GDS tools is nice to have, but not mandatory.

Your Responsibilities:

- Help and support the clients with inquiries, bookings, doubts, upgrades and rescheduling via phone calls, chat and emails.

• Manage customers’ bookings.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Benefits:

- Competitive salary.

• Performance bonus.
• Health insurance.
• Relocation package including accommodation in a shared flat and flight reimbursement.
• Work in a nice and central office in Lisbon.
• Discounts in local businesses, events and much more!
• International career opportunities.

Ready to take up the challenge? If it sounds like you, apply now and join the first airline to operate net-zero carbon flights!

Extra Informationen

Status
Inaktiv
Ausbildungsniveau
Andere
Standort
Lisbon
Arbeitsstunden pro Woche
0 - 40
Jobart
Vollzeitstelle
Tätigkeitsbereich
Kundenservice
Führerschein erforderlich?
Nein
Auto erforderlich?
Nein
Motivationsschreiben erforderlich?
Nein
Sprachkenntnisse
Deutsch
Kundenservice Stellenangebote
|
Call-Center Mitarbeiter Stellenangebote
| Vollzeitstelle | Andere

Auf einen Blick

Lisbon
0 - 40 Arbeitsstunden pro Woche
Andere

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