SERVICE DELIVERY SPECIALIST (PR/054518) Puchheim
GBP40000 - GBP45000 per annum
IT Support Specialist | Puchheim, Germany| WAN / LAN, IT Support, VOIP, Microsoft
We are currently looking for an IT Support Specialist to join a team in Puchheim, Germany. An exciting work environment awaits you, a family-friendly team with a good working atmosphere and development opportunities.Your area of responsibility:
- First-level support via ticket system, e-mail and telephone
- Support for Microsoft operating systems, office and various mobile device platforms
- Edit, monitor, and resolve service requests
- Setup and configuration of network printers
- Communicate with IT business partners, vendors and IT support teams to resolve incidents
- Create and update the technical knowledge base
- Providing hardware for the end-user
What to bring:
- Completed subject-specific vocational training
- At least 2 years of professional experience in a comparable position
- Experience in technical support
- Communication, organizational and team skills
- Knowledge of common communication technologies such as WAN / LAN, video conferencing, VOIP, mobile device management and IT service management
- Experience in Microsoft Operating Systems, Office Suite and Remedyforce
- Strong service awareness / strong customer orientation
- High level of personal responsibility, independent work and team spirit for working in international joint teams
Mandatory requirement:
- English and German fluently in speech and writing
What you will get from the job:
- Interesting activities and responsible tasks
- Constant learning and training
- Friendly and innovative working environment
- International environment with active use of foreign languages
- Attractive remuneration and worthwhile benefits
This role is suitable for an
IT Support Specialist
who is looking to work in a professional team within a successful company.If you are interested in this position, please submit your CV for consideration
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