IT Service Desk Analyst (German Speaking) (DS

Aplitrak - Munich - 09-08-2019 zur Vakanz  

Competitive + Excellent Rates

'Service Desk Analyst - L1' - (German Speaking)

 
For one of the largest companies, I am looking for 
'Service Desk Analyst - L1'
 for a permanent position in Munich
 

The ideal 'Service Desk Analyst - L1' will need to have the following experience

Required Skills

  •  1+ years’ experience in a service desk role.
  • Strong troubleshooting and problem-solving skills.

Experience supporting:
  • PCs and laptops
  • Mobile devices
  • Windows 7/10
  • Microsoft Office applications
  • Excellent communication skills and telephone manner.
  • First rate customer service skills and desire to go above and beyond.
  • Good attention to detail and experience logging and updating tickets in a service desk tool.
  • Proficient creating work instructions and knowledge base articles.
Ability to work efficiently in a fast-paced environment whilst meeting SLA's.
mehr...

zur Vakanz

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