French Customer Advisor for Airline Company

Come and work with us.

 

Do you want to work with one of the world’s leading airlines?

Are you
 French
 native or fluent with strong 
English
 communication skills? 
Looking to make your career in a multicultural environment in the sunny and happy 
Lisbon
? 

So we have the perfect opportunity for you!

 
Your future project: join our 
French Customer Support
 team.
 
Our client is an International flying company where flying means a true pleasure.
 

As a customer service specialist in this project, your daily responsibilities will include:
 

• Provide assistance to an international flying company that supports airlines all over the world
• Being part of a team specialized in offering support through written and phone communication 
• Adapt easily to different scenarios and constant updates like aviation demands nowadays.
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

 

To succeed in the role, you will need to have:
 

• Native or proficient level of

 French 

(C2)

• Advanced level of

 English

 (at least C1) both verbal and written

• Ability to adapt to a challenging software system.
• Good communications skills and argumentation, create empathy from the first moment, being able to turn a negative situation into a positive situation
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work

• Must hold EU citizenship or valid work permit for Portugal

• Be a local candidate or willing to relocate to sunny Lisbon, Portugal

 
 

Benefits.

 

• Signing bonus
• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

 

Go further with Foundever™

 
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
 

Apply today!

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This job has expired
About the employer
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Create your best moments We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Our themes: 1. Growth 2. Wellbeing 3. Belonging 4. Purpose Go further with Foundever™ Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

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