Director global operations performance management
vor 30+ Tagen (17/03/2020)
stellenbeschreibung
Job Description LSG Holding is looking for a Director Global Operations Performance Management (m/f/diverse). Sound good? Then LSG Lufthansa Service Holding GmbH is waiting for you to join their family at Neu-Isenburg! Facts * Location Neu-Isenburg * Employment level Direct entry * Function Logistics / Materials Management, Other * Working time Full time * Application deadline 03-25-2020 Tasks * Define and implement a global operations account strategy and targets, eG.
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sla's, costing, pricing, partnership models and defines reporting methodology and standards in alignment with commercial key account management * based on the global operations account strategy and together with the commercial key account manager, derive customer specific account strategies and develop action plans * execute regular account meetings/summits as well as performance reviews as a basis for a new partnership model - internally and externally * being responsible as the main single point of contact for customers on all operations related topics and match equivalent counterpart on the customer side benefits flight privileges, canteen (subsidized by employer), jobticket, service phone, discounts / shopping, employee events (summer festivals, participation in sports competitions etc), health days, working at home, flexible working hours, diversity programs (eg women's promotion), development programs, regular network meeting, free snacks / drinks behind the scenes lsg lufthansa service holding gmbh join our talented and highly motivated team in a fast pace working environment! requirements * university degree in industrial engineering, commercial management or associated disciplines * profound experience of at least 3-5 years in processing or supply chain centric industry * strong change, communication and project management skills * passion to work in and shape evolving organizational structures * skilful in handling all stakeholder groups and creating networks, especially on airline side as well on sales side * ability to lead and motivate cross-functional and cross-entity teams in and outside his/her control to out-standing levels of performance in complex situations * solution-oriented, quality and strong interdisciplinary mindset and behaviour * strong background in operations, specifically in catering, logistics, manufacturing * lean production know-how is a clear plus company about lsg lufthansa service holding ag the lsg group is the world's leading provider of end-to-end onboard products and services for the travel industry. it possesses a strong portfolio of independent expert brands:
lsg sky chefs (catering and hospitality, including lounges), retail inmotion (onboard retail), spiriant (onboard equipment) and evertaste (convenience food). the lsg group is headquartered in neu-isenburg, near frankfurt, germany. in 2018, its 35, 500 employees achieved consolidated revenues of eur 3. 2 billion and produced 719 million meals. additionally, the lsg group has a rich network of joint ventures and partnerships around the globe, generating non-consolidated revenues of eur 1. 4 billion. www. lsg-group.com www. lsg-group.com
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