Technologist field applications engineering sales

Sign Up for Job Alerts
Manager, Embedded Integrated Solution for Automotive customers Group, concurrently assumes Field Quality Engineer
Shinagawa, Tokyo, Japan
SanDisk Limited
JR-0000051424
Western Digital®
The next big thing in data is you!

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manager, Embedded Integrated Solution for Automotive Group
Manage Field Engineering activities (Qualification & Quality support) for Automotive customers, as a manager of EIS for Automotive customers Group
Being a mentor for the team members to maximize our business along with customers satisfaction and develop resources through mutual communication.
Field Quality Engineering, for Automotive customers
Field Quality Engineering as customer interface, drive customer quality requirement internally, communicate with customers on quality related matter such as FAR and Factory Audit.


自動車顧客向けの
EIS




Qualifications

REQUIRED:

ENGLISH COMMUNICATION:
　
Both verbal and writing to communicate internally (Factory, QA)

EXPERIENCE:
　
Over 10 years on semiconductor quality, over 3 years on management on a team.

PROJECT MANAGEMENT:
　
Skill to drive results.

COMPREHENSION:
　
Customer Quality Requirements including line & field rejection targets, reliability models turn-around target for failure analysis, Green Policy/Environment, Change, Appearance, Audit Agenda, Checklist, and other requirements. Represent Quality topics at Customer QBRs (Quarterly Business Review)

Define and execute WDC Japan local quality target strategy in alignment with Headquarters.
Review all documents prior to submit to customers to make sure that they meet customer expectation, do not contain confidential information or WDC internal information, and do not violate any agreement with the customer.

Support the team members in priority setting of issues, and escalation management.
Provide feedback about customers’ dissatisfaction.
QBR scorecard responses or any other customer feedback.
Activate suitable corrective actions for minus points (below average) items for getting better scores.
Host periodical meetings with customers and feedback their thoughts to related departments for making next steps (decision or plan).


10

3


本社と連携し、
WDC Japan




QBR




PREFERRED:

EEPERIENCE:
International Travels and Management of technical support team


SKILLS:
ENGLISH COMMUNICATION: TOEIC score > 800
英語：
TOEIC 800
点以上
ABOUT WESTERN DIGITAL
The future. It’s on you. You & Western Digital.
We’ve been storing the world’s data for more than 50 years. Once, it was the most important thing we could do for data. Now we’re helping the world capture, preserve, access and transform data in a way only we can.

The most game-changing companies, consumers, professionals, and governments come to us for the technologies and solutions they need to capture, preserve, access, and transform their data.

But we can’t do it alone. Today’s exceptional data challenges require your exceptional skills. It’s You & Us. Together, we’re the next big thing in data.

Western Digital® data-centric solutions are found under the G-Technology™, HGST, SanDisk®, Tegile™, Upthere™, and WD® brands.

My Profile

Create and manage profiles for future opportunities.
mehr...

zur Vakanz

Weitere Jobs von Western Digital