SAP Basis Administrator / IT Consultant

Panasonic - Hamburg - 28-05-2020 zur Vakanz  

Hamburg or Ottobrunn (München), Germany

Reference number: 20/96

What we offer:

Join Panasonic Europe – we are a multinational team of people from over 50 countries across the globe. We believe in strong collaboration and with team spirit growing stronger developing Panasonic’s competitive edge even further. Panasonic is an energetic, creative and proactive organisation consistently aiming to exceed its customers’ expectations by providing solutions for creating ‘A Better Life, A Better World’.

Our aim is to help you achieve your career goals by offering attractive and individual opportunities to develop your talent. We want to offer you the chance to grow within our organization, guided by a variety of training and development measures, as well as an attractive remuneration package.

Your Responsibilities:

  • As an internal IT Consultant your main task is to coordinate and ensure the delivery of our SAP Infrastructure Services to the customers within Panasonic Europe, with the focus on the Data Center & Cloud Services
  • You coordinate and control the external SAP basis service providers with focus on both, operation and projects
  • You ensue progress of SAP Basis related service requests, incidents, problems and changes for existing R/3 and new S/4 systems
  • You communicate and closely collaborate with service owners, manage escalations and complaints, and perform counter measures related to the Services. As a result you identify and implement service improvements
  • For the ongoing SAP S/4 projects you provide subject matter expertise and support the project regarding all kind of infrastructure related aspects
  • In your area of responsibilities you will take over Budget and Cost Control and make proposals how the financial performance of service can be improved
  • You plan and manage the Service Life Cycle as well as define and maintain a Service Roadmap

What we are looking for:

  • IT background and education
  • At least 2 years of experience in IT service operation and IT consulting
  • Good knowledge and experience in the SAP Basis administration, Data Center and Cloud Services
  • Good knowledge in SAP Authorizations and SAP Printing
  • SAP Certified Technology Associate / Specialist or any other SAP certification is beneficial
  • Nice to have would be a know-how in SAP HANA, S/4, BW, PO, GRC and Solution Manager
  • Experience in managing a service provider providing the services via offshore centers
  • Knowledge of Infrastructure (e.g. network, virtualization) would be a plus
  • Fluency in English and very good intercultural communication skills
  • Strong customer, service and solution orientation

A better life, a better world:

Panasonic is a worldwide leader in the development of electronics technologies and solutions for customers in the consumer electronics, housing, automotive, and B2B businesses. Celebrating its 100th anniversary in 2018, the company employs more than 20,000 people in Europe.

Panasonic is an Equal Opportunity employer committed to diversity and inclusion in the workplace.
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