TSSS Systems Specialist

Fujitsu - Neckarsulm - 23-03-2020 zur Vakanz  

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Key Performance Indicators

  • Technical Assessments.
  • Evidence of sharing and re-use of knowledge.
  • Correct management of processes followed to deliver service.
  • Improvement/ enhancements to service delivery.
  • Known errors with workarounds or fixes loaded in knowledge database.
  • Percentage of customer problems resolved within required timescales.
  • Meets service level requirements.
  • Feedback from colleagues, manager and customers
  • Contribution to service improvements.
  • Up to date personal learning plan.
Additional Information
Bonus Eligibility
Contact Information

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