English speaking Customer Service Agent

Sitel Group & Sykes are now Foundever™

This vacancy is now closed
Vacancy title
English speaking Customer Service Agent
Ref
39366
Function
Customer Service
Location
Germany | Berlin
Required language
English
Contract type
Temporary
Employment type
Full time, Part time
Closing date
02/07/2019
Description

About SYKES:
A global provider of outsourced contact center services to leading companies worldwide, SYKES delivers customer service for international market leaders that include wireless carriers, credit card issuers, PC manufacturers and more.

We provide inbound call support for the Telecommunications, Financial Services and Technology industries. And because no two companies are alike, we work closely with our clients to deliver loyalty-building customer service and technical support. Service is our area of expertise.

In other (and much less) words, we offer customer support services for different clients :)

For one of our projects, we are looking for dedicated, multilingual people, who answer customer requests by email and telephone in our modern call-center in Berlin Kreuzberg. We only have in-bound calls from customers that have account queries or questions in regards to the Project.

Requirements:

• Must speak

English

Fluently (Near native +)

• Previous customer service experience is not needed but welcomed
• Willing to work flexible hours as the job demands (we have morning, late, evening and night shifts- 24/7)
• Ability to work individually in order to achieve group goals
• Basic computer skills
• Training starts on July 4th: we prefer to only interview candidates who, in theory, are able to start on this date.
• Valid work permit for Germany at time of hire

We offer you:

• opportunities to grow within the company or project
• professional Trainings so you won't feel lost
• a secure job in an international and multicultural company
• contracts between 20-40 hours per week (you decide)

mehr...

zur Vakanz

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