Spanish speaking Customer Support Representative

Sykes - Berlin - 27-06-2019 zur Vakanz  

Sitel Group & Sykes are now Foundever™

This vacancy is now closed
Vacancy title
Spanish speaking Customer Support Representative
Ref
39471
Function
Customer Service
Location
Germany | Berlin
Required language
English, Spanish
Contract type
Temporary
Employment type
Full time
Closing date
18/07/2019
Description

About SYKES:

A global provider of outsourced contact center services to leading companies worldwide, SYKES delivers customer service for international market leaders that include wireless carriers, credit card issuers, PC manufacturers and more.

We provide inbound call support for the Telecommunications, Financial Services and Technology industries. And because no two companies are alike, we work closely with our clients to deliver loyalty-building customer service and technical support. Service is our area of expertise.

In other (and much less) words, we offer customer support services for different clients :)

For one of our Projects we are looking for dedicated, multilingual people, who answer customer requests by email and telephone in our modern call-center in Berlin Kreuzberg. We only have in-bound calls from customers that have account queries or questions in regards to the Project.

Requirements:

  • Must speak

SPANISH

Fluently (Near native +) AND

English

on a conversational Level (our Training is in English)
  • Previous customer service experience is not needed but welcome
  • Willing to work flexible hours as the job demands (no night/over night shifts)
  • Ability to work individually in order to achieve group goal
  • Basic computer skill
  • Training starts on July 22nd: we prefer to only interview candidates who, in theory, are able to start on this date. Please only applicants that have a German work permit (should this apply to you).

We offer you:

  • opportunities to grow within the company or projec
  • professional Trainings so you won't feel lost
  • a secure job in an international and multicultural compan
  • contracts between 20-40 hours per week (you decide)
mehr...

zur Vakanz

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