Back Office Administrator

The most colourful of our urban hotel brands is coming to Frankfurt!
Always wanted to do something different and feel priceless while you work?
Well, this is your chance, something new awaits you around every corner at the nhow Frankfurt. The theme
"the art of money" is really lived here, because you can discover cheeky and playful elements everywhere.
can be discovered everywhere. An inspiring working day is guaranteed and will definitely inspire your creativity.
Perfectly located in the immediate vicinity of the banking district, the trade fair and the Europaviertel, the nhow Frankfurt is the hottest address. A unique hotel experience awaits you here, offering inspiration, relaxation and creative input. The only question that remains is:

Are you ready for a priceless feeling?
If you don't know us yet (can it be?!): NH Hotel Group, part of Minor Hotels, operates nearly 400 hotels with around 60,000 rooms in 26 countries across Europe, the Americas and Africa.

 
Are you the
Back Office Administrator (f/m/d)
with a passion for creative hotspots, innovation and vibrant atmospheres for the upcoming nhow Frankfurt?
 

What will you experience during a working day?

• Contact person between our reservation department, the customer and our company
• Event and group detail arrangements with customers
• Greeting the contact persons of events
• Billing and event follow ups
• Supporting the FOM (commission settlements, answering mails etc.)
• Supporting the front office team, focusing on check-in and check-out at busy times
• Ensuring accuracy of data, rates and compliance with NH guidelines
• Professional complaint management

What are your requirements?

• You know what you want and are keen to get something big new off the ground with us.
• Successfully completed training in the hotel or tourism industry
• Comparable professional experience in sales, banquet reservations or banqueting
• Very good written and spoken German and English skills
• Good MS Office skills
• Sales talent
• Sales-oriented way of thinking and working
• High customer and service orientation
• Strong communication, contact and teamwork skills
• Conscientious and reliable way of working
• Time flexibility and ability to be self-motivated

What is interesting for you?

• Fair, collectively agreed remuneration (or more), company pension scheme and capital-forming benefits
• Planning security through a permanent employment contract
• Investment in your future through a wide range of training and development opportunities
• Favourable staff rates in our hotels worldwide (mostly 36.00 EUR net per night for 2 persons with breakfast)
• Varied and healthy catering in the form of drinks and meals
• NH Benefit Portal: Corporate cooperation with changing discount offers at popular suppliers and a variety of branded articles
• Excellent career opportunities: all NH Hotel Group employees receive preferential consideration for internal job openings worldwide

This position is open for July 1, 2022 or August 1, 2022.

Ready to feel priceless? Want to open the most colourful hotel in Frankfurt with us?

Apply now via our online form and enter the world of nhow!

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