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Deutschland | Berlin

Sitel Group & Sykes are now Foundever™

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Titel des Stellenangebotes
Customer Support Representative with German/ English
ID
42800
Funktion
Customer Service
Standort
Deutschland | Berlin
Erforderliche Sprachen
Deutsch, Englisch
Vertragstyp
Unbefristet
Beschäftigungsverhältnis
Vollzeit
Bewerbungsschluss
26/09/2019
Beschreibung

About SYKES:

A global provider of outsourced contact center services to leading companies worldwide, SYKES delivers customer service for international market leaders that include wireless carriers, credit card issuers, PC manufacturers and more.

We provide inbound call support for the Telecommunications, Financial Services and Technology industries. And because no two companies are alike, we work closely with our clients to deliver loyalty-building customer service and technical support. Service is our area of expertise.

In other (and much less) words, we offer customer support services for different projects.

For one of our projects, we are looking for dedicated, multilingual people, who answer customer requests by email and telephone in our modern call-center in Berlin Kreuzberg. We only have in-bound calls from customers that have account queries or questions in regards to the Project.

Requirements:

• Must speak

German AND English

Fluently (C1 +)

• Previous customer service experience is not needed but welcomed
• Ability to work individually in order to achieve group goals
• Basic computer skills
• Training starts

September 30th, 2019,

so we would prefer to only interview candidates who are,in theory, available to start on that date.

We offer you:

• opportunities to grow within the company or project
• professional Trainings so you won't feel lost
• a secure job in an international and multicultural company
• contracts between 20 and 40 hours (your choice)

mehr...

zur Vakanz

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