VacancyInformation.aspx?VId=140666&lang=de

Sitel Group & Sykes are now Foundever™

This vacancy is now closed
Vacancy title
Technical Project / Customer Support Representative / NORWEGIAN/ Inbound
Ref
140666
Function
Customer Service
Work Model
Hybrid
Location
Germany | Berlin
Required language
Norwegian, Swedish
Contract type
Permanent
Employment type
Part time
Closing date
19/08/2022
Description
SYKES keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.

For our site in
Berlin
we are currently looking for a
Norwegian
speaking customer support Agent.

WHY YOU WILL LOVE US – our BENEFITS:

35 hours per week:

1586€ / month

fixed salary

200€ / month

fixed monthly extra pay for your language skill (increases to

300€

after probation period)

• up to

300€ / month

performance bonus

• You will take part in a professional, paid training prior to starting your work
• You can enjoy

25 paid vacation days

annually

• We offer you opportunities for advancement within the company or project
• The opportunity to improve/learn German with our in-house

German teacher

• Our employees benefit from

discounts

for travel, fashion, fitness, and recreational activities

• We make sure you can travel via

public transport

with a discount

• We have a casual dress code, so you can bring some inspiration to the team!
• We organize many different team events throughout the year (duing non- Covid times :( ) – BBQs, a big summer party, events for holidays and many more!
• You will get inspired by all the different cultures within the company

What you will do at SYKES:

• You will answer customer requests on the phone and E-mail
• You will help customers with questions regarding technical products (This is just assistance, no Sales, no Commision)

Who are you? - Are you…

• an excellent

Norwegian

speaker (Near Native+) as well as a fluent English speaker?

• willing to work flexible hours as the job demands? (our opening times Mo-Fri office hours)
• familiar with customer service?
• having control over your computer?
• living in Berlin and having a valid work permit at time of hire?
• willing to work 5 times a week?
• able to start

August 22nd

?
… if you answered YES to all questions then we want you!

We are looking forward to receiving your application!

People from various backgrounds are welcome at SYKES!

WE ARE SYKES and this is what we do:

We are an outsourcing company which delivers customer service for international market leaders. We provide inbound call support, combined with new media platforms and email support. And because no two companies are alike, we work closely with our clients to deliver loyalty-building customer service and technical support. Service is our area of expertise.

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