Desktop Support Technician (German Speaking) (DS
Competitive + Excellent Rates
Desktop Support Technician - Hamburg - German Speaking
For one of the largest companies, I am looking for '
Desktop Support Technician
'
for a 6-12 month project in Hamburg, Germany.
The ideal 'Onsite Support Technician' will need to have the following experience
Job Description:
- Experience in configuring and managing windows client operating system image & deployment
- Hands-on experience in resolving issues with Windows Operating Systems Win 7, 8 & 10
- Good troubleshooting skills on MS Office, O365, Skype, Internet Explorer and all other Operating system issues
- Knowledge on PC and peripheral Hardware troubleshooting (including print & scanning devices)
- Experience on Windows Imaging process using SCCM deployment
- Experience in managing and maintenance of Mobile devices with MDM
- Knowledge on Data Migration tools and O365 One drive
- Configuring and troubleshooting Internet Explorer & Google Chrome browser compatibility issues
- Identifying and troubleshooting problems related to Desktop security
- Installation and troubleshooting of different application software using remote connection tools.
- Managing Active directory console, enabling & disabling user account and password reset with unlock the account
- Knowledge on Managing users, groups and computers in Active directory console
- Basic knowledge on windows server operating system, DNS and DHCP
- Basic knowledge on Network Switches and Routers
- Knowledge on ITIL and IT service management tool – Service Now
- Good Microsoft Office skills Word, Power Point, Excel & Visio
- Contribute towards automation of services by utilizing ignio
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