Desktop Support Technician (German Speaking) (DS

Competitive + Excellent Rates

Desktop Support Technician - Germany

 
For one of the largest companies, I am looking for '
Desktop Support technician - Hamburg'
 for a 6-12 month project in 
Germany (will be extended for upto 24 months)
 

The ideal 'Desktop Support Technician' will need to have the following experience

Expected Technical & Functional Skills
Experience in configuring and managing windows client operating system image & deployment
Hands-on experience in resolving issues with Windows Operating Systems Win 7, 8 & 10
Good troubleshooting skills on MS Office, O365, Skype, Internet Explorer and all other Operating system issues
Knowledge on PC and peripheral Hardware troubleshooting (including print & scanning devices)
Experience on Windows Imaging process using SCCM deployment
Experience in managing and maintenance of Mobile devices with MDM
Knowledge on Data Migration tools and O365 One drive
Configuring and troubleshooting Internet Explorer & Google Chrome browser compatibility issues
Identifying and troubleshooting problems related to Desktop security
Installation and troubleshooting of different application software using remote connection tools.
Managing Active directory console, enabling & disabling user account and password reset with unlock the account
Knowledge on Managing users, groups and computers in Active directory console
Basic knowledge on windows server operating system, DNS and DHCP
Basic knowledge on Network Switches and Routers
Good communication skills
Knowledge on ITIL and IT service management tool – Service Now
Good Microsoft Office skills Word, Power Point, Excel & Visio
Self-motivated team player who excels in a collaborative environment
Strong sense of personal accountability and communication skills
Contributes beyond job role and responsibilities
Ability to learn and apply new technologies quickly with self-direction
Passionate about continuous improvement in organizational practices
Contribute towards automation of services by utilizing ignio
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