Hotel Customer Advisor with German based

StudentJob - 03-10-2023 zur Vakanz  

German-speaking Travel Customer Care in Lisbon - Hybrid Are you a German speaker and passionate about traveling? We would like to meet you! We are looking for Customer Advisors to join a leading hotel group in Lisbon! German Customer Care Representative based in Portugal About the CompanyThis is a prime hotel group that offers unique and meaningful experiences in more than 5100 hotels across 110 countries. ✨ Your Profile- You are fluent in German.- You are proficient in English (B2).- You are passionate about the hotel industry. - You are able to work on rotating shifts.- You have great communication and interpersonal skills.- You are customer focused. ✅ Your responsibilities- Be the bridge between the hotels and the suppliers providing i

0 - 40 Stunden pro Woche

Jobbeschreibung

German-speaking Travel Customer Care in Lisbon - Hybrid

Are you a German speaker and passionate about traveling?
We would like to meet you! We are looking for Customer Advisors to join a leading hotel group in Lisbon!

German Customer Care Representative based in Portugal

About the Company

This is a prime hotel group that offers unique and meaningful experiences in more than 5100 hotels across 110 countries.

✨ Your Profile

  • You are fluent in German.
  • You are proficient in English (B2).
  • You are passionate about the hotel industry.
  • You are able to work on rotating shifts.
  • You have great communication and interpersonal skills.
  • You are customer focused.

✅ Your responsibilities

  • Be the bridge between the hotels and the suppliers providing information, offering support and solving B2B complaints.
  • Prepare, maintain, and review purchasing files, reports and price lists.
  • Customers advice by telephone, email or chat to provide information about products or services, take or enter orders, cancel accounts, loyalty programs or details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

❤ Benefits

  • Competitive salary.
  • Full-time position.
  • Performance and Complexity Bonus.
  • Private health insurance from the signature of the employment contract.
  • Paid training.
  • Hybrid model.
  • Free Portuguese courses
  • Team building and outdoor activities organized by the employee
  • Affordable lunch at office canteen

Relocation package

  • Pick-up from the airport and administrative support for your integration in Portugal.
  • Reimbursement of flight costs.
  • Free annual flight home.
  • Accommodation
This is your chance to work for a large hospitality group in sunny Lisbon, catch this opportunity and apply in just one click!

Extra Informationen

Status
Inaktiv
Ausbildungsniveau
Andere
Standort
Bundesweit
Arbeitsstunden pro Woche
0 - 40
Jobart
Vollzeitstelle
Tätigkeitsbereich
Kundenservice
Führerschein erforderlich?
Nein
Auto erforderlich?
Nein
Motivationsschreiben erforderlich?
Nein
Sprachkenntnisse
Deutsch
Bundesweit |
Kundenservice Stellenangebote
|
Call-Center Mitarbeiter Stellenangebote
| Vollzeitstelle | Andere

Auf einen Blick

Bundesweit
0 - 40 Arbeitsstunden pro Woche
Andere

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