Technical Training Specialist

Technical Training Specialist

Posting Locations
Charleston, SC
Think Different. Do Different. Be Different.
Alcami is a world-class contract development and manufacturing organization (CDMO). We are a team of dynamic individuals committed to developing life-saving drugs around the world. A mindset of innovation, accountability and customer focus inspires us to be the most efficient, safe and reliable choice for our customers and the patients they serve. In return, we offer challenging careers, accelerated professional growth and the opportunity to be part of something different.

Position Summary
The Technical Training Specialist I is accountable for driving results in a fast-paced environment by overseeing technical training activities, as part of the quality management system, for an assigned work group within Alcami. Activities include the development of custom training modules and materials based on a needs assessments of skills required to successfully perform jobs in the organization and changing compliance requirements; will present and monitor completion and success of technical training programs for new hires and current employees.

Essential Functions

• Directly oversees the site On-the-Job Training (OJT) program. Facilitates OJT program needs with management and outside vendors. Facilitates trainer program and conducts trainer assessments. Performs on-the-job training with qualified Trainers on equipment/instrument set-up and troubleshooting.
• Develops and updates training requirements through job code reviews with manufacturing, quality, and site support departments. Coordinates development and updating of OJT skill check assessment checklists.
• Assists with creation of instructor led and computer based training courses using best training resources and practices.
• Assesses training and training program content adequacy and needs. Implements continuous improvements to technical training programs, curricula, offerings, courses and/or any other training related material.
• Analyzes training trends and reviews quality data to determine opportunities for continuous improvement.
• Prepares and manages the technical training calendar and communication board. Facilitates scheduling of OJT courses.
• Oversees training documentation requirements, completions, rosters, certificates, and compliance.
• Tracks and reports key quality indicators, training metrics, and participant feedback.
• Adheres to all environmental, health and safety SOPs, equipment, policies and procedures, including any department specific requirements.
• Stays current with applicable regulations including federal, state, local and company-specific practices.
• Sustain a clean and safe work area using 5S principles.
• Learn, understand and apply rigorous quality standards, Standard Operating Procedures (SOPs) and Current Good Manufacturing Practices (cGMP).
• Ensures timely completion and compliance with cGMP and all other relevant company training requirements.

Education and Experience

• Bachelor's degree in a life science, training and development or related field or equivalent experience.
• 2+ years of relevant experience
• Prior pharmaceutical or CDMO industry experience preferred.

Alcami Non-Negotiables

• Consistently demonstrates honesty and integrity through personal example.
• Follows all safety policies and proactively engages in safety initiatives.
• Produces high quality work product with a focus on first time right.
• Complies with the company code of conduct and policies and regulatory standards.

Alcami Core Leadership Competencies

• Thinks strategically. Quickly identifies and acts on opportunities. Considers the downstream impact. Seeks to understand the why. Focuses on work that matters.
• Develops organization and others. Takes ownership to develop self and others. Seeks out new opportunities and experiences for continuous learning.
• Acts decisively. Makes and acts on decisions quickly. Makes decisions with the customer and their patients in mind. Meets commitments with a sense of urgency. Seeks ways to be more efficient.
• Drives performance. Holds self and others accountable. Delivers results first time right. Never settles for status quo. Willing to have tough conversations. Asks for feedback and takes action to improve.
• Passion for customers. Listens to understand. Asks the right questions. Gets to the heart of the matter and uses that insight to provide value.
• Works collaboratively. Seeks out the experience of others with the aim for better results. Open minded regardless where ideas originate. Flexible and easy to work with.

Functional Competencies

• Awareness or general working knowledge of cGMP and quality management systems.
• General working knowledge of MS Word, PowerPoint, Excel, Outlook.
• Awareness of instructional design, blended learning and contemporary learning methodologies.
• Awareness of and ability to learn emerging learning technologies (LMS technologies, Adobe Flash, Captivate, etc.).
• Excellent written and verbal communication and interpersonal skills.
• Excellent attention to detail, good problem solving and analytical skills.
• Excellent training, facilitation and project management skills.
• Customer orientation, teamwork skills and the ability to actively commit to, support and participate in continuous improvement activities.
• Ability to understand verbal and written safety and quality instructions; read and comprehend written work instructions including words and drawings.
• Ability to manage multiple priorities.
• Ability to manage, adapt to and influence change in a dynamic, high pressure environment.
• Ability to coach and influence internal key stakeholders.

Travel Requirements

• Up to 10%

What We Offer You:

• Competitive salary with career advancement opportunities
• Profit sharing bonus plan
• Medical, dental and vision coverage from day one
• 401(k) with company match
• Company paid vacation, holiday and sick-leave
• Voluntary benefits including short & long term disability, life, accident, critical illness insurances

Diversity and Inclusion:
Alcami values diversity and we are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy, age, national origin, physical or mental disability, past or present military service, marital status, gender identification or expression, medical condition (including genetic characteristics) or any other protected characteristic as established by law.

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