Polish & German-Speaking Action Coordinator

€ 2,800.00 - 3,100.00
(Euro)
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Polish & German-Speaking Action Coordinator-Work in Ghent, Belgium

About the job Polish & German-Speaking Action Coordinator-Work in Ghent, Belgium

Do you speak Polish with German and English at C1 level?

Would you like to have an experience of

living and working in Belgium

? Then read on!
Cross border Talents is hiring on behalf of one of globally renowned brands in vehicle manufacturing! Join international client's dynamic team in a fast-paced environment where collaboration knows no borders. Embrace a multicultural workplace that values diversity and fosters a sense of family among colleagues. As a

multillingual
Action Coordinator
, you'll play a pivotal role in ensuring our customers receive unparalleled support during breakdown situations, leaving a lasting impression of satisfaction with our brand.

This is a hybrid role with onsite component in Ghent, Belgium.

Key Responsibilities:

• Act as the primary liaison between customers, drivers, and dealers to swiftly resolve breakdown issues and facilitate vehicle uptime.
• Manage breakdown cases across Europe, communicating fluently in the customer's native language and efficiently navigating designated systems for essential information.
• Prioritize customer needs and adhere to established breakdown processes with meticulous attention to detail.
• Demonstrate exceptional communication skills and a customer-centric approach in all interactions.
• Foster a positive, proactive attitude, continually striving to exceed expectations and contribute to team success.
• Embrace a culture of continuous learning, supporting team development and sharing knowledge.
• Maintain flexibility to work within a rotational shift system.

Requirements:

• Customer-centric mindset with a positive outlook and strong communication abilities.
• Motivated to excel and eager to contribute to a collaborative team environment.

For this position,

one (either number 1 or number 2) of the following language combinations is required:
1.
Highly proficient in English with at least two of the following languages: Polish,
Czech
, Lithuanian, German.
Other Eastern European languages are considered a plus
2.
Highly proficient in English with the knowledge of French, German and Dutch
(all four languages)

• Willingness to adapt to a flexible shift schedule.

Package Details

Benefits:
- 1 month accommodation is provided by the company as a relocation assistance!

• Competitive salary with additional benefits such as meal vouchers, transportation assistance, and shift allowances.
• Access to well-being services to support overall health and wellness.
• On-site dining facilities for convenience.
• Opportunities for career advancement within an international organization.
• Emphasis on work-life balance in a supportive environment.
• 10 public holidays, 20 days of legal leave

- Hybrid working mode on initial onsite training period completion
mehr...

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