VacancyInformation.aspx?VId=140701&lang=de

Sitel Group & Sykes are now Foundever™

This vacancy is now closed
Vacancy title
Customer Support Representative / ENGLISH/ Inbound (m/f/d)
Ref
140701
Function
Customer Service
Work Model
Hybrid
Location
Germany | Berlin
Required language
English
Contract type
Permanent
Employment type
Full time
Closing date
19/08/2022
Description
SYKES keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.

For our site in
Berlin
we are currently looking for
ENGLISH
speaking Call Center Agents.

WHY YOU WILL LOVE US – our BENEFITS:

Fulltime employees receive:

1812€ / month

fixed salary

100€

language bonus and

up to 300€

performance bonus

• Various options for contracts –

20 to 40

hours a week

• You will take part in a professional, paid training prior to starting your work
• We offer you opportunities for advancement within the company or project
• The opportunity to improve/learn German with our in-house

German teacher

• Our employees benefit from

discounts

for travel, fashion, fitness, and recreational activities

• We make sure you can travel via

public transport

with a discount

• We have a casual dress code, so you can bring some inspiration to the team!
• According to your needs we offer coffee and fruits, and there are also many delicious lunch and snack options for you, like “Hello Fresh”
• You will get inspired by all the different cultures within the company

What you will do at SYKES:
You advise our
English
speaking customers via phone and email and increase customer satisfaction by solving requests promptly and competently.
Who are you? - Are you…

• an excellent

English

(native or near native)
speaker?

• willing to work flexible hours as the job demands?
• familiar with customer service?
• having control over your computer?
• living in Berlin and having a valid work permit at time of hire?
• willing to work 5 times a week?

… then we want you!
We warmly welcome people with disabilities.
SYKES is now a part of
Sitel Group®
, one of the largest global providers of customer experience (CX) products and solutions. With 160,000 people around the globe, in 40 countries – working from home or from one of our customer experience (CX) hubs – we securely connect best-loved brands with their customers every day in 50+ languages.

Learn, Lead & Grow at Sitel Group®!
We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.

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