Receptionist (m/f/d)

• Berlin, Deutschland
• With Professional Experience
• 7/13/22

ABOUT US

Global Workplace Solutions (GWS) is part of the CBRE Group and belongs to the world's leading commercial real estate services firm. CBRE GWS offers tailor-made solutions in the areas of energy efficiency, building management and building control technology, building management and coordination of construction services.

In Germany, more than 1200 employees work with us as strategic partners, competent and full of passion. We offer our employees the best conditions for developing themselves individually and professionally and for realizing their full potential in the course of their careers. Let's get started and bring your strengths to play with us!

Join our team as soon as possible in
Berlin.

OUR BENEFITS – CONVINCING

• Professional training in your area of responsibility
• Personal Onboarding by our welcome day
• 30 vacation days per year
• Individual development opportunities
• A safe workplace as well as independently work opportunities
• A friendly and collegial working atmosphere combined with a dynamic and creative working culture

MY CHALLENGES – IMPRESSIVE

As a Receptionist you will be an integral part of the client team and provide a varied service.
You will also handle various enquiries on site and provide proactive, knowledgeable and engaging support. In doing so, you will be able to score points with the client with your creative solution finding while providing excellent experience for your site and its stakeholders.

Duties also include coordinating with the entire team to anticipate and meet needs before they arise, making it easier for individuals while bringing joy to the workplace.

A 5 Star Mindset

• Independently and responsibly manage services at the site to ensure that all services are delivered to the required and expected standard (procurement management).
• Oversee the delivery of a pleasant and superior service from arrival to departure of site users in coordination with the Services Manager to deliver an excellent experience for the site and its stakeholders
• Greet visitors on arrival, following visitor protocols and processes through to visitor departure.
• Assists with events and their preparations at the site.
• Implements and monitors service standards to meet and exceed expectations and looks for opportunities to improve efficiency of service operations and expenditure.
• Liaises with landlord on delivery of landlord services, site changes and updates and future projects in consultation with the Service Manager.
• Support administration, tracking documentation of work orders and subcontractor coordination including review of service agreements (SLAs, QHST management).
• Preparation of weekly, monthly and site-specific reports.

MY QUALIFICATIONS – WANTED

• Experience in event management, project management, guest relations or facility management is an advantage
• Ability to find opportunities and ideas with curiosity and creativity to achieve amazing results.
• Good communication and interpersonal skills in German and English.
• Strong organisational and coordination skills.
• English and German language skills at B2 level or comparable.
• Operational knowledge and mastery of Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint) and other management and dashboard reporting systems.
• Customer-oriented thinking and customer communication skills are an advantage.
• Hands-on mentality.
• Ability to motivate staff and project participants.

ARE YOU IN?

Please send your complete application documents - including earliest possible starting date and desired salary.
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