VacancyInformation.aspx?VId=140492&lang=de

Sitel Group & Sykes are now Foundever™

This vacancy is now closed
Vacancy title
Technical Project / Customer Support Representative / DANISH/ inbound
Ref
140492
Function
Customer Service
Work Model
Hybrid
Location
Germany | Berlin
Required language
Danish
Contract type
Permanent
Employment type
Full time, Part time
Closing date
19/09/2022
Description
SYKES keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.

For our site in
Berlin
we are currently looking for
DANISH
speaking customer support Agents.

WHY YOU WILL LOVE US – our BENEFITS:
35 Hrs. per week

:

1820€ / month

fixed salary

175€ / month

fixed monthly extra pay for your language skill (increases to

263€

after probation period)

• up to

263€ / month

performance bonus

• You will take part in a professional, paid training prior to starting your work
• You can enjoy

25 paid vacation days

annually

• We offer you opportunities for advancement within the company or project
• The opportunity to improve/learn German with our in-house

German teacher

• Our employees benefit from

discounts

for travel, fashion, fitness, and recreational activities

• We make sure you can travel via

public transport

with a discount

• We have a casual dress code, so you can bring some inspiration to the team!
• We organize many different team events throughout the year (duing non- Covid times :( ) – BBQs, a big summer party, events for holidays and many more!
• You will get inspired by all the different cultures within the company

What you will do at SYKES:

• You will answer customer requests on the phone and E-mail
• You will help customers with questions regarding technical products from a very known brand (This is just assistance, no Sales, no Commision)

Who are you? - Are you…

• an excellent

DANISH

speaker (Near Native +). As well as a fluent English speaker?

• willing to work flexible hours as the job demands? (our opening times Mo-Fri office hours)
• familiar with customer service?
• comfortable with computers?
• living in Berlin and having a valid work permit, if applicable, at time of hire?
• willing to work 5 times a week?

… if you answered YES to all questions then we want you!

We are looking forward to receiving your application!

People from various backgrounds are welcome at SYKES!
SYKES is now a part of
Sitel Group®
, one of the largest global providers of customer experience (CX) products and solutions. With 160,000 people around the globe, in 40 countries – working from home or from one of our customer experience (CX) hubs – we securely connect best-loved brands with their customers every day in 50+ languages.

Learn, Lead & Grow at Sitel Group®!
We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.

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