Customer Implementation Stream Lead (m/f/d)

Hellmann Logo - Hamburg - 27-07-2022 zur Vakanz  

Vielen Dank für Ihr Interesse an der Stelle als Customer Implementation Stream Lead (m/f/d). Diese Stelle wurde leider besetzt, aber Sie können unsere 198 offenen Stellen durchsuchen, indem Sie

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» Key Responsibilities:
Lead and coordinate the implementation of customer requirements
Support regional teams in the understanding and translation of customer requirements
Manage and coordinate the technical testing and bug fixing of electronic messaging for customers
Collaboration with IT stakeholders as well as all involved business units in the customer implementation projects
Act as a product manager for customer testing for electronic messaging
Continuously standardize and improving of customer handling approach
Reviewing business documentation, including changes to business process documentation and training materials.
Support enhancements in CargoWise One, ensure testing and audit compliance together with the business leaders and the project team
Lead implementations of customers in countries which are implementing to CargoWise One
Coordinate the solving of identified GAPs in customer related areas

» Key Skills and Requirements:
Fundamental understanding of the global freight forwarding industry
Ability to understand and interpret customer SOPs and Work Instructions
Understanding of system configuration, master data set-up, data migration, and testing in CargoWise One
Proven Project Management experience
Effective communication and Change Management skills
Motivating people at all levels of the organization
Strong written and verbal communication skills in English to present information to internal customers and management
Experienced in multicultural and geographically dispersed teams
Strong analytical, investigative, and problem-solving skills
Stakeholder management – able to build, maintain, and strengthen rapport and use it to manage change
Strong moderation and facilitation skills
Diversity and equal opportunities are firmly anchored principles of our corporate philosophy. Applicants (m/f/d) with severe disabilities will be given preferential consideration if they are equally qualified.

» We offer you:

Growth and success-oriented work environment

with all the advantages of a family-owned company

Individual development opportunities

through continuous training and coaching on the job

Additional financial benefits

in the form of company pension plan and capital-forming benefits

Familial working atmosphere

, motivated teams with flat hierarchies and an open feedback culture
Flexible time models and remote working

Support of work-life-balance

through e.g. offers for family care

Innovative strength and pioneering spirit

as the foundation of our way of working

Corporate benefits

such as discounts and exclusive offers for various products

Company health management

such as fitness cooperations and many other site-specific offers

» How to apply:

Apply online now, stating your salary requirements and earliest possible starting date! If you have any questions, please contact Julia Husarek at 0541 605 1039. We look forward to your application!

You can find more information about Hellmann and our services at hellmann.com/career.
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