German-speaking customer service specialist

StudentJob - 22-08-2023 zur Vakanz  

Are you interested in providing solutions for customers in need of financial and credit card services? Are you a fluent German speaker with impressive English communication abilities? Eager to shape your career in a diverse environment under the sunny, delightful skies of Lisbon? We have the ideal opportunity for you! Become a part of the German Customer Support team.

Meet your next company

Our client is an internationally acclaimed American financial firm, one of the most esteemed brands globally.

Your profile

  • Proficient German skills (C2)
  • Advanced English skills (minimum C1) both verbal and written
  • Solid communication skills – including excellent telephonic conversation skills, attentive listening, and superior writing abilities
  • Analytical and problem-solving skills coupled with acute attention to detail
  • A willingness to learn and progress, be an inquisitive investigator and problem solver
  • High-speed internet connection and suitable conditions for remote work
  • Must hold EU citizenship or a valid work permit for Portugal Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Your day-to-day

  • Providing solutions to customers who require assistance with financial and credit card services
  • Delivering customer service through telephonic communication
  • Augmenting customer experience by attentively listening to their requirements and worries, striving for first call resolution whenever feasible
  • Establishing substantial relationships, addressing customers' queries in a polite, affable, and proficient manner
  • Meeting and surpassing quality objectives, compliance rules, and productivity targets

Perks & benefits

  • Relocation package
  • Performance bonus
  • Competitive salaries
  • Paid professional training Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Advancement opportunities through various development programs
  • Engaging and fun company-wide initiatives, including our Ever Better wellness program
  • Job security Lifelong skills and experience Outstanding work culture
  • We value unforgettable associate experiences. Here, you can elevate your quality of life and expand your career.

Extra Informationen

Status
Inaktiv
Ausbildungsniveau
Andere
Standort
Lisbon
Arbeitsstunden pro Woche
0 - 40
Jobart
Vollzeitstelle
Tätigkeitsbereich
Kundenservice
Führerschein erforderlich?
Nein
Auto erforderlich?
Nein
Motivationsschreiben erforderlich?
Nein
Sprachkenntnisse
Deutsch
Kundenservice Stellenangebote
|
Call-Center Mitarbeiter Stellenangebote
| Vollzeitstelle | Andere

Auf einen Blick

Lisbon
0 - 40 Arbeitsstunden pro Woche
Andere

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