Desktop Support (German Speaking)

Aplitrak - Frankfurt - 03-05-2020 zur Vakanz  

For one of the largest companies, I am looking for '
Desktop Support Technician'
 for a 6-12 month contract position in
Frankfurt, Germany. Must be German Speaking.

Skills Required:
  • Hands-on experiences installing, diagnosing, repairing, maintaining and upgrading all PC hardware, Software’s and equipment to ensure optimal workstation performance.
  • Expertise to Troubleshoot, diagnose and resolve PC issues involving Windows OS, Office 2013, Office 365, remote access, VPN & Outlook issues concerning end-users moves, additions and changes.
  • Ticketing Tool : ServiceNow or similar to Create and maintain ticket tracking system by the escalation matrixes per company policy.
  • Consistently updated knowledge base and understanding of ITIL frameworkProvided timely customer assistance for Service Desk requests
  • Utilize diagnostic tools to identify PC configuration and connectivity problems
  • Set up system network access for end-users, configure Outlook clients, and provide initial training for end-users.Excellent Communication and Soft skill.

Please apply now if you are interested and available.

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Desktop Support (German Speaking) (CR/057983) 

mehr...

zur Vakanz

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