Customer service sea freight import

Fr. Meyer's Sohn (FMS) is a family-owned global freight forwarding company. We specialize in the international transportation of bulk commodities and are the market leader in paper and forest products logistics. Worldwide, we are one of the top ten ocean freight forwarders. Customized, cross-modal customer solutions complete our product portfolio. More than 850 employees in over 50 branches in 20 countries move 850,000 TEU per year.

With us, you provide your customers with full support and organize customized logistics solutions for their shipments in international supply chains. Excellent customer service and a very high level of customer satisfaction are our top priorities. You can also become part of our team of experts in Customer Service. We look forward to meeting you and continuing our success story together with you!

Starting date: immediately

YOUR FUTURE TASKS:

• Processing worldwide transport orders from A-Z
• Independently supporting a defined set of clients
• Calculating prices and offers
• Maintaining correspondence with customers and partners worldwide
• Preparing the income statement and the monthly financial statements for a defined set of clients

YOUR EXPERIENCE & SKILLS:

• Vocational training in the field of freight forwarding/shipping
• Experience in operational sea freight
• Very good knowledge of German and English (written and spoken)

YOUR BENEFITS:

Centrally located office:

Good transport links to our office in Hamburg's City Süd

Partnership:

Pleasant working atmosphere and collegial cooperation in an international and dynamic logistics environment as well as many team events and activities (e.g. summer chill & grill, company run, New Year's celebration)

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Attractive social benefits:

HVV-Proficard, capital-forming benefits, restaurant ticket vouchers, holiday pay, mobile working and much more

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Training and development:

Diverse training and development opportunities through individual training and global exchange programs in cooperation with our branches worldwide

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Refreshments:

Fresh fruit daily and free drinks (water, tea and coffee)

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Fitness and health:

Personal training sessions and online sports courses, company bike leasing with JobRad as well as a discounted gym membership
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