Blue Prism Application Manager (CR/052793) Düsseldorf, Germany
EUR250 - EUR350 per day
My Client is currently looking for a Blue prism application manager for a contract opportunity based in Dusseldorf, Germany.
Skillset:
- Scheduling and Monitoring of Processes
- Schedule and monitor robots in operational environment
- ensure Operational stability of the live RPA business processes
- Control, administer and co-ordinate the automated processes in the operational environment
- Provide process related support (e.g. change, incidents)
- Monitor the automated process's individual performance and dependencies, optimize the robot utilization/ efficiency and highlight problems or opportunities for improvement
- Inform the process owner in the event of downtime
- Ongoing operations of robots
- Incident management and investigation
- Supervising the run robotics environment and enable Robots to function. (e.g. VDI process restarts)
- Automated process owner information in fault determination, according to the given governance and during the agreed Service Window
- GSD Knowledge Base articles creation in the Customer provided Service Management Platform (ServiceNow)
- Contacting Blue Prism for Blue Prism Software support (bug fixing)
- Creating data for unit testing of bug fixes and L3 support activities. Customer is responsible for creating data for UAT.(User Acceptance Testing)
- Enhancements and other Changes are implemented through the existing Service Changes Management process.
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