Technical Solution Engineer

Our Technical Support team in Cologne is looking for a new Technical Solution Engineer (d/f/m). In this role you will have a holistic overview over the technical and business related structures of the cleverbridge E-Commerce platform. The TechSupport team is the interface between development teams and other departments.

Your Responsibilities

• Be the go-to point for your colleagues for technical questions about the functionality of the cleverbridge E-Commerce platform
• Analyze, diagnose and mitigate technical issues by providing convincing solutions
• Coordinate technical escalations in close cooperation with our development teams
• Conduct and write SQL queries to diagnose an issue in a large dataset
• Monitor automated systems and take appropriate action when necessary

Your Qualifications and Skills

The most essential requirements for us are a positive can-do attitude, technical savviness, and a willingness to learn, but you should also bring in the following qualifications:

• You have an analytical mindset and you like to solve software-technical problems in a detective manner
• You quickly understand complex software solutions and like to understand these in a holistic way
• You are able to communicate technical topics in an understandable way – also for non-technical people.
• You have a degree in (Business-) Informatics or similar technical expertise
• You have basic knowledge in databases (SQL) and web services (REST, SOAP, XML, JSON)

What we offer

We offer a challenging and interesting occupation with extensive responsibilities in a dynamic and fast growing company. Follow us on Facebook or visit our Website to find out what we offer as a Great Place to Work. If you feel you are a good fit for this position, please send us your CV and cover letter (in english language) with further details about your motivation, your salary expectation and your earliest starting date via our online application process. For questions please contact our recruiting team at +49 221 22245 257

More about us

Founded in 2005, cleverbridge provides global subscription billing solutions that help companies build long-term customer relationships and grow recurring revenue streams. The core of our fast-growing technology company is our 300+ employees between offices in Cologne (Germany), Chicago, San Francisco, and Tokyo. Our diverse and talented workforce is passionate about our solutions and our clients’ success. We believe if you love what you do, you should love where you work. So we emphasize career progression, work-life balance, and a casual, contemporary work environment.

You can also find us here

Interested?

Contact
cleverbridge AG
Josephine Pulß
T: 0221 222 45 257
jobs@cleverbridge.com

• We are an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or practice in the investigation of any complaint, or otherwise oppose discrimination. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.

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